I was so ready to love this product. I wanted to love it and feel a difference so badly. But unfortunately, my experience was not what I was hoping it would be. I emailed this to the customer support team, but haven't received a response. My 25mg capsule jar when I received it was so stuffed into the box that I could barely get it out. It took me a couple of minutes just to get the jar out of the box that it tightly in. Then, I opened up the jar to find the capsules were MUCH darker than any picture online depicted. They were almost brown, when every picture I've seen shows them as a light yellow or gold. However, I still wanted to start taking the product to get deeper sleep and reduced anxiety, neither of which I have felt a difference in. I don't know what to do, I'm considering returning them because I feel like my experience and money did not pay off. I was praying this would be the answer to my problem but it hasn't done anything for me.